Bad Windows update alert! Shining3d and others affected

Discussion in '3D Scanners' started by DMC, Nov 29, 2018.

  1. DMC

    DMC Scott Hudson

    Recently there has been update release for Windows 10 and many of our users updated their computer system to Windows 10 V1809 and found scanner operation failure. There is already notification online that Windows 10 V1809 has defect.

    This affects Shining3d scanners. Only cure is full re-install of Windows and do not get update, or get another PC.
    This may also affect Steinbichler scanners. We had a bunch of people dead scanners after a November 14th Windows update


    There is now a fix for shining 3d scanners and version 1809 of windows. No longer an issue.
    Last edited by a moderator: May 1, 2019
    biodentg and cadfan like this.
  2. dougola

    dougola Well-Known Member

    Thanks for the info, I'll check to see what version we're using. No problems at this time, but no pop-up saying a new version is available either.
  3. biodentg

    biodentg Well-Known Member

    $hiT W10.V1803 here, are Medit scanners also at risk? I think so many windows update, GPU updates, and everything else is causing more issues than improving the workflow.
  4. harmonylab

    harmonylab Active Member

    @#$% microsoft and windows. forced auto update is the biggest bs ever.
  5. Kvonn3gut

    Kvonn3gut Administrator Staff Member

    Update to this thread, there is a fix for shining 3d scanners running this version of windows. No longer an issue.

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