I just wanted to say thanks to the folks at Old Dominion Dental. I bought a DOF scanner from them October of 2015. The scanner has worked perfectly since. However, a month or so ago the laptop that is connected to the scanner went dead. Of course, it happened at a time when it was really needed. I called Old Dominion to see how I could get some help with installing the scanner software on a new laptop. They dropped everything and logged in remotely to set up the software on a new laptop. Really incredible support considering they no longer even sell the scanner I bought and hadn't heard from me in 3 years. That is why I recommend anyone who is on the fence about buying from ODD to proceed with confidence. Thanks again ODD!