Exocad Bug

Discussion in 'exocad' started by Adrian Frangopol, Jun 28, 2021.

  1. Adrian Frangopol

    Adrian Frangopol New Member

    Hello, recently we have a problem with our Exocad App (Valleta 2.2) where it bugs out and the following happens:
    -The model/design/scan data just goes away and we can't get it back
    -We can't rotate anything, the mouse just tries to stick in the middle of the screen
    -No error message pops up
    -We have to close and open again;
    -The bug is not consistent (it doesn't appear at the same point in the design)

    I will try and get some footage of the bug, but if anyone could help it would be great.

    Thank you in advance!
  2. adipas

    adipas Well-Known Member

    pc cooling is ok?
  3. dougola

    dougola Well-Known Member

    Did you submit an instance report to Exocad?
  4. mill3d

    mill3d Well-Known Member

    Exocad does not support old versions, it has been said by them numerous times - so your reseller has to deal with it.

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